Potten Pannen
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4 enterprise e-commerce sites in one year: how we modernised Potten & Pannen

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The quality of Potten & Pannen's shops in the digital world

Potten & Pannen – Staněk group, a.s. has been on the Czech kitchenware market since 1992, when brothers Pavel and Miloš Staněk opened their first shop on Vodičkova Street in Prague. They recently celebrated 30 years since its foundation. Today, the company operates 14 shops in Czechia and Slovakia and is known especially for its meticulously designed physical shops, including the flagship Atelier shop in the five-star Andaz hotel on Senovážné Square in Prague. They wanted to bring this level of customer care to the modern e-shop environment, for both B2B and B2C. We helped make it happen: within one year, we jointly launched four new enterprise e-commerce sites.

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three B2C websites and one B2B portal
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in Czechia and Slovakia, whose experience we brought online
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years of customer care experience, brought to life digitally
What needed to change
Goals and challenges

What needed to change

A new era calls for a new solution. For many companies, the start of the pandemic significantly accelerated modernisation. At Potten & Pannen, a company with a strong tradition of brick-and-mortar shops dating back to 1992, its existing in-house solution became technologically inadequate just as interest in home kitchen equipment was growing rapidly.

The main requirements for the new platform were reliable, fast operation and seamless integration between Kentico and the external system for managing category and product information. Another key need was content flexibility and ease of management, as the company needed to launch four new enterprise websites, three B2C e-shops and one B2B portal within a single year, without compromising on quality for any of them.


What Potten & Pannen needed
Requirements

What Potten & Pannen needed

•    Development and launch of 3 B2C e-shops and 1 B2B portal

•    E-commerce on the Kentico platform

•    Content personalisation

•    Integration of Microsoft Dynamics 365 Business Central with a connection to PIMICS

•    Cloud solution

•    Marketing automation

How we approached it
Our solution

How we approached it

We built a custom e-commerce solution on the Kentico 13 EMS platform with a hybrid architecture combining MVC and Portal Engine (PTVC), using the ASP.NET 6 framework. Thanks to the content flexibility and ease of management at which Kentico excels, we successfully launched four separate yet interconnected enterprise websites within a single year. Exactly what a company with a strong brick-and-mortar retail tradition needed when transitioning to a fully-fledged online environment.

A key part was integration with Microsoft Dynamics 365 Business Central (ERP) and connection to PIMICS for managing product and category data. As a result, product information across all four websites remains up to date and consistent without manual entry. The solution runs on Microsoft Azure Cloud, images are automatically converted to the more efficient WebP format, and marketing automation helps the company communicate with B2C and B2B customers in a targeted and differentiated way.


What the project delivered
Results of the collaboration

What the project delivered

We created a truly design-led e-shop for pottenpannen.cz. A modern e-commerce solution matching the level of a brand known on the market for its finely tuned flagship stores. Within one year, we jointly launched four new enterprise e-shops, giving Potten & Pannen a unified, technologically modern platform for B2C and B2B customers across Czechia and Slovakia.

The company can now offer its 30+ years of customer care online to the same high standard as in its 14 physical shops, including the latest flagship Atelier shop in Prague’s Andaz hotel.


These services we have integrated into the solution

View the work result for desktop and mobile

Services provided

  • Bespoke e-shop serving both end customers and business buyers on one platform.
  • Design and development of clear, modern website interfaces.
  • Visual design of a website that reflects the brand’s visual identity.
  • Connecting the online shop to the company system for orders, stock and invoicing.
  • Connection to a system for the central management of product and category information.
  • Microsoft’s cloud infrastructure for reliable operation and flexible scaling during peak periods.
  • Continuous technical support and availability guarantee according to the agreed service level.

Technology

  • Combining two Kentico approaches for both flexibility and faster development.
  • Enterprise Marketing Solution, a Kentico edition focused on advanced marketing and automation.
  • A powerful, modern foundation for the entire application on the Microsoft stack.
  • Standard building blocks of a modern, responsive frontend.
  • Microsoft’s cloud infrastructure for reliable operation and flexible scaling during peak periods.
  • Images are automatically converted to a more space-saving format for faster loading.
It is important for us to have a direct contact with our clients. We can consult with you both in-person and online. Please do not hesitate to contact us with your inquiry or further specification of your request.
Petr Lebeda
Petr Lebeda Sales & Consulting Manager +420 723 484 557

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Take a look at our processes for managing similarly complex projects

Take a look at our processes for managing similarly complex projects

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